TTend

Product

A complete sales system, not a chatbot

Tend captures, qualifies, books and tracks every WhatsApp lead, on a data model built for Dubai real estate.

WWhatsApp · 00:42
Hi, any 2 bed in Dubai Marina under 2M? Could I see it tomorrow?
Hi! Yes, there's a lovely 2 bed at Marina Gate, AED 1.95M with a sea view. Tomorrow I have 4pm or 6pm free for a viewing. Which works better for you?
6pm please
Perfect, you're booked for 6pm tomorrow. I'll send you a reminder beforehand. See you then!
Viewing booked · routed to the listing's agent · follow up scheduled
PipelineForecast · AED 12.6M
New
2BR · Dubai Marina
AED 2.1M
Qualified
Off-plan · Creek
AED 1.8M
Viewing
Villa · JVC
AED 4.5M
EOI / SPA
Creek Tower 2BR
AED 3.2M
Won
Studio · Business Bay
AED 950K
Off-plan inventory
EEmaar
Creek Tower ResidencesUnder construction
Unit 1204 · 2BR · 1,180 sqftAvailable
Unit 1808 · 3BR · 1,640 sqftReserved
Unit 2401 · 2BR · 1,210 sqftSold
Payment plan60 / 40 · 20% on booking

From enquiry to closed deal, in one place

The WhatsApp agent answers and books. The lead lands in your pipeline, routed to the right agent. Off-plan units, payment plans and EOI and SPA stages all live in the same system, so the bot's answers and your forecast stay in sync.

AI WhatsApp agent

An always-on agent that replies in seconds, in the customer's language, and answers from your real listings, never a made-up price.

  • Around the clock replies
  • Arabic and English, plus voice notes
  • Grounded in your inventory
  • Qualifies budget, area and timeline

Bookings and viewings

Turns interest into a scheduled viewing on its own, and keeps it from becoming a no-show.

  • Native calendar booking
  • Reschedule and cancel by chat
  • Reminders 24h and 2h before
  • Calendly compatible

CRM pipeline

A real sales pipeline tuned for Dubai deals across off-plan, secondary and rental, with the numbers owners want.

  • EOI and SPA aware stages
  • Won, lost and forecast
  • Weighted forecast and commission
  • Drag and drop board

Off-plan inventory

The vertical core a generic tool cannot match: a full off-plan data model the bot and pipeline both understand.

  • Developers, projects and units
  • Unit status lifecycle
  • Payment plans and milestones
  • Feeds the bot, routing and pipeline

Lead capture and 360°

Every enquiry becomes a complete contact record, scored, deduped and never dropped.

  • Hot, warm and cold scoring
  • Full activity history
  • Cross-source dedup
  • Requirements auto-extracted

Routing and handoff

The right lead reaches the right agent, and a human can step in any time with full context.

  • Listing to agent routing
  • One-tap human takeover
  • Full chat context on handoff
  • Per-agent leaderboard

Analytics and ROI

See where deals leak and prove the value every month.

  • Funnel and biggest-leak insight
  • Stuck-deals panel
  • Speed-to-lead SLA
  • Monthly ROI report

Compliance and security

Built for the rules brokerages operate under.

  • Opt-in and opt-out, EN and AR
  • 24 hour messaging window
  • Per-tenant isolation
  • Role-based access
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